Physiotherapy treats a wide range of musculoskeletal issues, including back, neck, and joint pain, sports and tendon injuries, post-op recovery, and persistent pain.

At Flex Health Hub, our physiotherapists assess your individual needs and design a targeted treatment plan around your goals—whether that means returning to sport, training in the gym, managing daily pain, or moving with confidence.

No. You can book directly with Flex Health Hub without a GP referral or a prior diagnosis. Your initial assessment will identify the cause of your symptoms and determine if physiotherapy is right for you.

Yes. You don't need a diagnosis before booking. Your initial assessment includes a thorough evaluation to identify the cause of your symptoms and build a clear plan to manage them.

Your first appointment focuses on understanding your problem.

Your physiotherapist will discuss your symptoms, activity level, and goals, then perform a physical assessment of your movement and strength. Afterwards, we'll explain our findings and create a personalized treatment plan.

Yes, most likely.

Exercise builds strength, mobility, and confidence, but your program will be tailored to your symptoms, goals, and current ability—not a generic list. Depending on your needs, treatment may also include education, manual therapy, and other targeted techniques.

No.
Although we work with people who want to return to sport and exercise, you don't need to be sporty or particularly active to benefit from physiotherapy.
We work with people with everyday aches and pains, work-related problems, persistent pain, post-operative rehabilitation, joint and muscle problems, and people who simply want to move better and feel stronger.

Yes.
Persistent pain doesn't mean nothing can be done. Physiotherapy helps you understand your symptoms, build physical strength, and manage your condition. Your treatment focuses on where you are today, not just how long you've been in pain.

Yes.
Physiotherapy can be an important part of rehabilitation following surgery. We can help you understand what to expect during recovery, restore movement and strength, gradually increase activity and work towards your individual goals.
Your rehabilitation will depend on the type of surgery you have had, your surgeon's guidance and your current stage of recovery.

Yes.

Pain does not always come from a specific injury. Sometimes symptoms develop gradually or persist after an initial injury has healed.
A physiotherapy assessment can help identify factors that may be contributing to your symptoms and develop a plan to improve your movement, strength, activity levels and confidence.

Not necessarily.

Many musculoskeletal problems can be assessed clinically without imaging. Your physiotherapist will determine whether imaging is appropriate based on your history and examination.
If further investigation is indicated, we can discuss the most appropriate next step and whether you need to speak with your GP or another healthcare professional.

There isn't a fixed number.
Some problems may improve after one or two appointments, while more complex injuries, persistent pain or post-operative rehabilitation may require a longer programme.
We'll discuss this with you after your assessment and regularly review your progress rather than continuing treatment simply because you have appointments remaining.

Yes.

Physiotherapy helps manage arthritis by improving strength, mobility, and confidence. We tailor exercise to your current activity level and symptoms.

We also offer a targeted Hip and Knee Osteoarthritis Class to build strength, reduce pain, and support your independence. Structured exercise can often delay or prevent joint surgery—or act as "prehabilitation" to ensure a faster recovery if surgery is needed.

No prior fitness experience is required; we adapt every exercise to your starting point.

Wear comfortable clothing that allows us to assess and move the relevant area.
For example, shorts or loose trousers may be helpful for a knee or ankle assessment, while a vest top or loose-fitting top can be useful for a shoulder or upper-back assessment.

You don't need to wear gym clothes - just something that allows you to bend and move comfortably.

Yes, where appropriate.

Manual therapy can be helpful, but we don't rely on hands-on treatment alone. Following best-practice guidelines, we combine it with education and exercise so you have practical strategies to manage your recovery outside the clinic.

Yes.

Treatment depends on your stage of pregnancy, symptoms, and medical history. We tailor care to your stage of pregnancy, symptoms, and medical history. If you're experiencing pain, movement changes, or trouble staying active, we can adapt a safe program to help.

Yes.

You don't need to wait until something hurts. Physiotherapy can also be useful if you are increasing your training, returning to sport, preparing for an event, recovering from a previous injury or want to understand how to build your strength and capacity safely.

In most cases, yes.

Being active is often an important part of recovery. Rather than automatically telling you to stop exercising, we'll help you understand what you can continue doing, what may need modifying and how to gradually build your activity back up.

Most musculoskeletal issues can be assessed by a physiotherapist, but severe, rapidly worsening, or concerning symptoms require medical attention.

If you experience severe pain, unexplained swelling, feeling systemically unwell, major trauma, or neurological changes (such as sudden weakness, numbness, or loss of bladder/bowel control), seek urgent medical care.

For urgent advice, contact NHS 111. In a life-threatening emergency, call 999.

That's completely fine.

Our assessment also identifies if you need a different type of care. If further testing, imaging, or a medical review is required, we'll explain why and guide you on your next steps.